FAQ’s

Your order will be delivered within the ‘Estimated Delivery Time’ as committed at the time of order placement. You can check this by selecting your order from the “My Orders” section. Keep a lookout for our order delivery updates

Be rest assured, we are working round the clock to deliver your order as soon as possible. For more details call us on 93700 16313

We are sorry you had to experience this. Click on the Account icon on the App homepage, Click on the “Orders” section, tap on the respective order & click ‘Return’. We follow no questions asked replacement policy.

We are sorry you have had to experience this. To initiate a return of the wrong item, please log in to the App, tap the “My Orders” tab, select the order in question & tap on the ‘Return’ tab. We will resolve your concern on priority.

We are sorry you had to experience this. We have in place the required checks to avoid exactly such an event. We request you to reach out to us immediately so that we can investigate the matter.

You can cancel your order from the ‘Order details’ screen before it is out for delivery.

You can do so by clicking on the Account icon on the bottom of the App Home page > select “Orders” > Select the order which you want to cancel > tap “Cancel”. (Refer Image)

Or else, you can refuse it at the time of delivery and a refund will be processed into the payment source, if the order amount was paid online.

There are multiple ways to get the Invoice.

As soon as your order is shipped an invoice copy is mailed to you on your registered mail id.

You can also download invoice from our official WhatsApp chat that we use to communicate with you about order status.

Sorry, once your order is confirmed, it cannot be modified. Please place a fresh order with any modifications.

We ensure that the shelf life of the products being supplied by us is as long as possible. But, we insist you to go through the expiry details on the details section of the products before you place an order.